Frequently Asked Questions

FAQ

Got Questions? We’ve Got Answers!

Find the information you need to make the most of the Jeramite Village Banking System. From setup to advanced features, we’re here to help you every step of the way.

The Jeramite Village Banking System is an easy-to-use, cloud-based platform designed to help village banking groups manage their savings, loans, memberships, and financial records efficiently. It streamlines operations and promotes transparency and accountability within community savings groups.

Any village banking group, savings group, community lending circle, or cooperative can use the system—regardless of size. It is designed to be simple enough for grassroots groups, yet powerful enough for larger community financial organizations.

You can sign up directly on our website via this link: https://bit.ly/4jON3Wb. Just click the Sign Up button, fill in your group details, and start your free trial immediately.

Yes! Every new group that signs up gets a 14-day free trial to explore the system and test its features without any payment required.

Jeramite Village Banking System allows credit unions to process member deposits and withdrawals securely, track transactions, and generate real-time financial reports.

Once your trial ends, your account will remain inactive until you choose a subscription plan and make payment. Don’t worry—your data remains safe and can be accessed as soon as your subscription is reactivated.

The system includes member registration, savings tracking, loan management, repayments, meeting records, automated financial reporting, role-based permissions, SMS/email alerts, and more. It's a full toolkit for managing group finances efficiently.

Yes! The system supports multiple users with role-based access, so your treasurer, secretary, and group members can all log in with appropriate permissions.

Absolutely. We use industry-standard encryption and secure servers to protect your data. Regular backups are also performed to ensure data is not lost.

Yes. The platform is fully responsive and works smoothly on mobile devices, tablets, and desktops. You can manage your group anytime, anywhere.

We offer customer support via email, phone, and WhatsApp. We’re always ready to help with onboarding, technical issues, and general inquiries. Support is available throughout your subscription period.